What areas do you deliver to? We deliver throughout the East Bay, including Pittsburg, Antioch, Oakley, and Martinez. Not sure if you're in range? Reach out and we'll let you know.

What's included with my rental? Delivery, setup, and pickup are included on every order — our team handles the heavy lifting so you can focus on the party.

Do I need to sign anything before delivery? Yes. Every order requires a signed rental agreement and liability waiver before we deliver your equipment.

How does the deposit work? A deposit is required to reserve your date and hold your equipment. Deposits are non-refundable under all circumstances, including cancellations.

What's your cancellation policy? Orders can be cancelled up to 24 hours before your event. Please note that your deposit is non-refundable, even on approved cancellations, since it reserves your date and equipment specifically for you.

How far in advance should I book? We recommend booking as early as possible — especially for weekend dates during spring and summer — since equipment availability is first-come, first-served.

What do you need at my location for setup? A flat, clear area (grass or pavement) free of rocks, debris, and low-hanging branches, plus access to a standard power outlet within [X] feet of the setup area for bounce houses and waterslides.

Is supervision required for the bounce house or waterslide? Yes. An adult must actively supervise the equipment any time it's in use, for the full duration of the rental.